2012年1月1日星期日

Unit 1- Globalization and employment relations


Unit 1
Globalization and employment relations

I.          Objectives
1.          Discuss the concept, definitions of, causes and consequences of globalization
2.          Identify the role of multinational enterprises in globalization
3.          Differentiate between types of multinationals and their characteristics
4.          Analyze divergent industrial relations strategies
5.          Chart the trends of labour unionization in Asia-Pacific
6.          Discuss union strategies and government policies in Asia-Pacific

II.       Introduction
1.          International trade and foreign direct investment (FDI)
1.        integrated financial system and transnational business networks are the indicators of the emerging global economy
2.        Key issues associated with globalization, particularly managing the workforce
3.        Greater cooperation is needed between the social partners
4.        Such as employers, workers, organizations and government

2.          The concept of globalization
1.        Explaining what it means, in relation to multinational enterprises and local firms
2.        Distinguish between MNEs at different stages of globalization before focusing on the human resource/industrial relations (HR/IR) challenges
3.        Including changing coporate stetegy, structure and culture, and developing HR/IR policies

3.          Challenges posed by globalization for workers and unions
1.        Workers respond flexibly to change
2.        Having some voice in the change process
3.        Most vulnerable citizens from the adverse effects of change
4.        Ensure that labour markets operate efficiently of the government policy

4.          Understand the implications of future globalization scenario

III.     Globalization: What does it mean?
(A)    The concept of globalization
1.            The processes
1.        Bring people of different countries closer together, the final result being an absence of barriers to economic or social relationships (Waters 1995:3)
2.        Occurs through closer international economic integration of trade and investment
3.        Such as Vietnam and India, Hong Kong and Singapore, South Korea and Japan

2.            Globalization is controversial for a number of reasons:
1.      More uncertainty
a.            Increasing competition attendant on more trade and investment
b.            That result of deregulate product and labour markets
c.             Privatize inefficient state enterprise
d.            These change often endanger the security of managerial and workers’ job
2.                Existing institutional power bases in society
a.  Trend to take power away from governments
b.  Shifting it towards international markets and large firm
c.             Workers become controlled by forces beyond their control and probably at a distance form them
3.                Loss of sovereignty to the most economically powerful countries

3.            Globalization offers the possibility of stronger economic growth
a.      Particularly if trade and investment flows are internationally regulated to prevent large fluctuations in money and share markets
b.      Lending to IMF involvement were a consequence of a precipitous change in investor sentiment
c.       Focused on governments abruptly as they sought to restore investor confidence, institutional foreign investors
d.      Ensure that the constant drive for efficiency, expanding poverty and environmental degradation
e.       Labialization, agreement to minimize national and regional barriers to capital and product markets

(B)    Causes and evidence
1.        MNE is the primary engine of change, creating complex international networks of product
1.        Distinguish the globalization era from earlier periods based on   simpler forms of international integration
2.        Extends far beyond the world’s urban centers
3.        International trade has grown increasing from 25% of world GDP in 1970 to 45% in 1990
4.        Newly industrialized counties tripled their share of manufactured goods as a proportion of exports from 20% in 1960 to 60% in 1990
5.        Asia-pacific have benefited particularly from trade policies that have emphasized export promotion
2.        The international financial system has made capital flows easier
1.        The government have more difficulty in implementing macroeconomic policy
2.        Less control over capital flows, hence over exchange rates and the money supply
3.        More movement of people in absolute terms
4.        Immigration flows to and from DCs are, no greater relative to population size than in 1970s

(C)    Globalization and production networks
1.       Implications for employment and labour relations
  3 main common transnational networks of relationships:
a.        Producer-driven chains (PDCs)
b.        Buyer-driven chains (BDCs)
c.         Service-provider chains (SPCs)- Mainly Intra-organizational

2.       Intra-organizational
a. Linkage business units of the same organization across national boundaries
  b.     Extensive networks that include local suppliers and/or distributors

(D)    Product-driven chains
1.    Close ties with external companies, or subsidiaries of the same corporation, to supply components or services
2.    Contractors, subcontractors and subsiderations are often located in DCs and NICs according to cost and quality consideration
a.     Singapore and Malaysia have raised their skill and wage levels, had to compete for the production of higher value-added inputs
         b.     Vietnam and China to supply more labour-intensive components
3.       MNEs often establish strategic alliances
4.   This type of close but limited collaboration between competitors may hasten workforce rationalization
5.   Joint ventures are also a feature of PDCs in countries that require, or strongly encourage, local partnerships as a condition for FDI

(E)    Buyer-driven chains
1.       Multinational retailers with strong brand names
2.     Contract out the manufacture of final goods according to strict specifications
3.   Benefit from close ties with the retailers along lines of relational contracting
4.       For example: Nike
5.   NIC-based companies are moving out of low cost, labour-intensive production to supply skilled services
6.   Creating their own international brand names across a wide variety of consumer goods
7.   Finding competition tougher as they attempt to move up the value chain
8.       Come into direct competition with European and US firms

(F)    Challenges associated with globalization
1.       For firms
a.        More intense competition associated with globalization requires constant change
b.        Business strategies and organizational structures need to be recast continually
c.         HR and IR polices that explicitly acknowledge the cross-cultural context and the diverse backgrounds and values of employees
2.       For workers
a.        Structural adjustment creates uncertainty over the availability
b.        Quality of jobs and the terms and conditions of employment
c.         HR/IR decisions becomes more important for workers
d.        Protection against long-term unemployment and securing reasonable pay
e.         Working conditions and benefits remains a fundamental issue
3.       For government
a.        Globalization represents a challenge in 3 main areas:
(1)     Required to preside over structural change
(2)     Industries will be declining while others will become more important
(3)     Policies are needed to modernize such enterprises
b.        Labour standard
(1)     What standards are governments committed to enforcing in order to protect employees from exploitation?
c.         Concerns government policy and involvement in regional and global alliances
(1)   Promote the national interest within the emerging global economy

*Employers and unions have a rightful role to play in influencing government thinking

IV.     Issues mainly relevant to corporations
(A)    MNEs and many domestic firms are part of a dynamic, global environment
1.        Management is forced to reconsider its business strategies, organizational structure and HR policies
2.        Identifying and taking advantage of current and emerging core corporate strengths
3.        Being able to combine aspects of local comparative advantage and more general organizational attributes in novel ways
4.        Ensuring that economies of scale can be harmonized with flexibility and innovation

(B)    Maintaining competitiveness
1.        Outsourcing of some functions in order to focus on core competencies
2.        Downsizing
3.        Automation in pursuit of reduced costs and productive efficiency
4.        Tendencies have had far-reaching consequences:
a.        Reducing employment growth in the advanced industrial areas
b.        Contributing to employment growth in less developed regions
5.        Low-skilled labour becomes more expensive and the local structure of employment evolves towards a more skilled pattern
6.        Workers’ job declined while management and professional employment increased

(C)    Corporate social responsibility
1.      Typically includes a broad commitment to employees
2.      Minimum requirements for independent contractors and joint venture partners
3.      Both which support freedom of association
4.      National business associations may promote labour-management relations norms
a.        Fair and sound labour-management relations
b.        Expansion of learning
c.         Providing promotion opportunities for local employees
5.      Reflects 4 factors:
a.        Retain a motivated, skilled workforce where labour shortage is a persistent problem, or global network of production for export markets
b.        Retain a positive image in host countries
c.         Productivity is higher than in local firms
d.        Apply pressure on management to improve wages and conditions

(D)   Unions and collective bargaining
1.      MNE country of origin that reflects a particular tradition of management-labour relations
2.      Largely peaceful and cooperative relationship with unions
3.      Confounding effects of industry, profitability, size of establishment and so on
4.      Clues are evident from 3 MNE sources:
a.        Behaviour on these issues
b.        Behaviour with regard to FDI
c.         Involvement in industrial conflict
5.      HR strategies to transcend the constraints are related to 4 factors:
a.        MNEs towards the adoption of global strategies, structures and cultures
b.        Organizations becoming internally more homogeneous with respect to technology and employee requirements
c.         MNEs as managers seek to adjust production and costs
d.        Less direct regulatory role in the 1990s

6.      MNEs operate in the local labour environment ask the question:
a.      “Does the management of these organizations prefer to deal with unions through collective bargaining?”
b.      The answer is “No”, the indirect evidence comes from governments attempting to attract FDI
c.       Export processing zones (EPZs), such zones are significant in China and Southern Asia

7.      Manufacturing triangles
a.      MNEs and local firms are based on highly developed urban centre
b.      Cheap labour for simple manufacturing in an adjoining underdeveloped region

8.      MNEs prefer to be unconstrained by external organizations
a.      Absence of consistent union density in foreign affiliates
b.      Typically the in-house or enterprise union variety
c.       Why MNEs more prone to industrial conflict?
(1)     More stridently oppose union recognition and less co-operative in their approach than local companies
(2)     More profitable that having a greater capacity to pay
d.      MNEs generally perfer not to recognize unions or to bargain
(1)  Pragmatic and will do so where local labour laws strongly encourage or require such behavior

(E)    HR/IR policies and practices in the local situation
1.        4 implications of global integration based on international network:
a.      Efficiency in terms of price, quality and delivery time
b.      Tend to disperse resources and power among strategic business units and product line headquarters
c.       The purpose of monitoring
(1)         Track actual costs against budgets and compare performance between business units
(2)         Product specialization in the context of larger markets, inter-affiliate competition for investment funds is likely to be increasing
d.      Internal and external benchmarking and an emphasis on organizational learning

2.        Organizational learning
a.            Lessons of superior performance can be captured and effectively transmitted to management and employees
b.            Achieved in a less than systematic manner
c.             Large consulting firms appear to play an increasingly influential role
(1)     Determining what constitutes best practice and in promoting change
d.            MNE management face the challenge
(1)         Sustaining continuous improvement
(2)         Knowledge dissemination across business units
(3)         Introducing practices in ways

3.        Changing the HR/IR function
a.      Focus on negotiating and maintaining rules
b.      Providing advice on employee relations matters to taking a proactive role as a business partner in fostering support for innovation

4.        The pattern of cooperative dependence includes the following attributes:
a.      Employment security for key employees, combined with temporary contracts for a minority of other employees
b.      Broad and challenging jobs that include an emphasis on teamwork, process improvement and awareness of obligations to other sections or production units
c.       Facilitative supervision rather than hierarchical control
d.      Continuous employee training
e.       Systematic individual appraisal
f.        Performance-related reward
g.      Workers representation either through a formal council and /or via a union in a single bargaining unit

(F)    Managing in a changing, complex environment: Joint ventures in China
1.        2 major kinds of problem in managing joint ventures:
a.      First stems from state ownership and control
b.      Implications for people management

2.        State hegemony has encouraged Chinese managers:
a.        Stand back from responsibility
b.        Look towards the state for direction
c.         Well-developed sense of corporate identity and goals

3.        As Chinese managers tend to:
a.        Be unsystematic in their approach
b.        More parochial in their attachments
c.         More accepting of quality defects than their MNE counterparts

(G)   Union involvement
1.        The party
a.      Typically reluctant to relinquish control of the HR function to foreign management
b.      Barred by law from having an official presence in joint ventures
c.       The party secretary or deputy secretary
(1)         Works close with Chinese management to ensure control of the workforce
(2)         Protects employees from what are regarded as overzealous efficiency measures
d.      Foreign managers to introduce modern personnel techniques, especially performance-related reward systems

2.        Strong union/party presence in US and European-owned
a.      more technologically advanced joint ventures
b.      Dominated by local bureaucrats who have an interest in keeping unions weak that they can profit from successful joint ventures
c.       Attracting further foreign capital
d.      Western joint ventures are encouraging Chinese managers to take more personal responsibility

3.        Conclusion with 3 points:
a.      Change can be devised at divisional or corporate level, but this has to take account of local institutional and cultural factors, play a major role in the economy
b.      Local managers be given considerable autonomy to manage their business units and be encouraged to document key insights and lessons
c.       Change towards a more sophisticated HR/IR approach should not be seen as being confined to MNEs
(1)         Local firms can learn by benchmarking exercises, and through informal contact with companies they do business with
(2)         Encouraging firms to experiment and adopt ‘best practices’ techniques
(3)         Most appropriate in various institutional settings are matters for further investigation


V.       Issues mainly relevant to workers/unions
(A)        MNEs
1.      Domestic employers seek to limit their statutory obligations
2.      Workers cannot rely on government for effective implementation of the law
3.      3 characteristics seriously affect workers:
a.        Locational flexibility
b.        Substantial resources
c.         Remoteness of decision making centers from union activity
4.      MNEs can more easily relocate production, outsource certain activities and redirect their investment
5.      Decision making often complex, involving mangers at subsidiary, regional or divisional and corporate levels
a.        Involving managers at subsidiary
b.        Regional or divisional
c.         Corporate levels
6.      2 factors strengthen the union position:
a.        Highlighted by ‘just-in-time’ manufacturing, at least in the short term, to strikes and other output restrictions
b.        Management is especially sensitive to adverse publicity, based on alleged unfair employment practices
(1)     Unions must rely more than ever on their own initiatives and resources to meet the traditional goals of their membership (UNCTAD 1994:341)

(B)        Unionism in Asia-Pacific
1.      Highlighting 2 important points:
a.      The low density figures, unions are weak, by the role of party and local government bureaucrats
b.      Many governments have been fostering enterprise-based unionism, an organizational form that restricts union power

2.      The defensive in dealing with MNEs
a.        Union density in most advanced countries where MNEs are based has been decling rapidly
b.        Unions are appropriate institutions in an era of globalization, or whether they remain relics of more primitive forms of capitalism
c.         Unions can impede efficiency through forcing the price of labour above competitive rates and by tolerating restrictive practices
d.        Unions can impede efficiency through forcing the price of labour above competitive rates and tolerating restrictive practices

3.      Effective unionism
a.        Building skills,
b.        And participating in strengthening workplace competitiveness through work organization and labour relations improvements based on achieving mutual gains
c.         Receiving an equitable share of productivity gains, job quality improvements and skill enhancement opportunities
d.        Effective unionism requires augmentation at higher organizational levels to ensure that policy frameworks support

4.      Describe the function of unions under global capitalism as follows:
a.              Unions can supplement ineffective state regulation of employment relations
b.              Unions raise wages and limit unilateral employer power that prevents exploitation and increase worker motivation
c.               Constructive role in fostering productivity and quality and encouraging workers’ adaptation to change
d.              Promote internationalization of fundamental workers’ rights as a basis for the conduct of free trade

(C)        Union strategies and MNEs
1.      Conventional strategies:
a.        Emerging strategies-how the expansion of international trade might be based on minimum labour standards
b.        Unions have sought to bargain with subsidiaries at national, industry and workplace levels, IR is a relatively decentralized process in MNE decision making
c.         Unable to extend collective bargaining coverage beyond a small minority of employees
d.        Unions have had very limited success in influencing MNEs at the international level

(D)       International union organization
1.      Unions have organized internationally in 3 main ways:
a.        By joining and supporting international alliance
(1)     2 largest of which are the International Confederation of Free Trade Unions (ICFTU) with 124 affiliates
(2)     Smaller World Confederation of Labour
b.        National unions with common industry or occupational interest
(1)  Specific interests and fostered primarily through the International Trade Secretariats (ITSs)
c.         Unions work with other groups in campaigning for improved wages and working conditions for employees

2.      The principal issues addressed by the OECD code:
a.        Locational flexibility by providing stable employment opportunities
b.        Union recognition
c.         Unfair bargaining tactics
d.        Access to decision makers
e.         Information disclosure
f.          Innovative working practices

3.      The function of ITSs
a.      Collect and distribute information to affiliated unions
b.      Provide forums for discussion
c.       Coordination of international union actions
d.      Organizing campaigns directed at MNEs
e.       Organized world company councils in an estimated 30 to 40 MNEs

4.      Implementation of strategies
a.        Attract more workers into unions by improving recruitment
b.        Offering better service
c.         Communicating more effectively
d.        Maintain support and influence in the workplace
(1)     Build and maintain a vigorous workplace union organization oriented to achieving productivity
(2)     Quality improvements
(3)     Equitable treatment for workers
e.         Providing efficient services to members and comprising professional
f.          Responsive union leaders capable of working cooperatively with leaders of other unions under the umbrella of a single national federation

(E)        Linkage workers’ rights to international trade
1.      Expanded international trade associated with the growth of free trade does not occur at the expense of fundamental workers’ rights
a.        Major international trading bloc, North American Free Trade Area (NAFTA)
(1)     Hold as The North American Agreement on Labour Cooperation
(2)     Regulates IR under NAFTA
(3)     Occupational safety and health, child labour and minimum wage standards
(4)     Provides a foundation on which to build worker protection in the future

2.      In summary:
a.        Unions face formidable problems in representing workers within MNEs
b.        Organizational capability domestically and internationally
c.         Secure the support of governments
(1)         Vulnerable to criticism for failing to adequately uphold minimum labour standards in an era of unprecedented change associated with intense global competition

VI.     Issues mainly relevant to governments
(A)        Globalization requires Government:
1.      Open their economies to FDI and their markets to international competition
2.      Increasingly emphasizing domestic efficiency and export-oriented strategies
3.      Focusing the role of governments in responding to globalization
4.      Emphasis on creating and sustaining effective labour markets

(B)        Policy options available to governments
1.      Closing years of the 20th century does represent a new stage in the evolution of capitalism
b.        Ensure that their national interests are not to be adversely affected
c.         State the globalization as developing in tandem and highlights the adaptation of the state to the emerging conditions

2.            The competitive state broadly comprises 2 key elements:
a.        Generating economic growth and raising standards of living
(1)     Policy areas traditionally defined as domestic
(2)     Includes education, transport, health and taxation
b.        The manner in which governments execute competitiveness policies
(1)   Shifted from predominantly demand-side measures to supply measures

3.      Government restructure to position effectively in a global world:
a.        Join together to create larger markets or to enhance competitiveness through access to regional diversity in terms of the type and cost of resources
b.        Fusing of public and private sector interests and capabilities and a relatively autonomous economic management group
c.         Social democratic model of selective integration into the world economy
(1)     Economy are opened up to the global economy and may display a high level of competitiveness
(2)     Less able to compete in world markets
(3)     Universal education and innovation which can enhance competitiveness
(4)     The social benefits of a more cohesive and homogeneous society
d.        The world economy through size and power
(1)        History has shown that such a position may not be sustainable
e.         For smaller and poorer economies, the choice of strategy may be more limited
(1)         Such as Indonesia
(2)         Allowing the conditions of production to be pushed download in an attempt to attract foreign investment

(B)        Government and labour market policy
1.      The primary function of labour markets
a.        To allocate labour efficiently to enterprises
b.        To ensure certain basic human rights
(1)  Sustaining people at or above a reasonable living wage without endangering their health and without discriminating unfairly against particular categories of person

2.      Government have to balance encouragement of investment
a.        Due attention being given to the interests of prospective and actual employees
b.        Dilemma is starkly where DC governments compete to attract cost-conscious MNEs

3.      Export processing zones (EPZs) are the most common vehicle for attracting this kind of FDI
a.      The challenge is to improve labour standards while remaining attractive to foreign investors
b.      More likely to contribute to the host society

4.      Globalization encourage growth in some sectors and contraction
a.        Workers with opportunities and threats
b.        Imbalance in power between employees and employers needs to be redressed so that employees are not treated as commodities, bought and sold as at an auction
c.         Globalization requires:
(1)         Rights to organizes and bargain with employers
(2)         Proscription of forced
(3)         Child labour
(4)         Protection against discrimination
(5)         Government support for near-full employment
(6)         Tripartite consultation over labour market policy
d.        Government support:
(1)       Union rights to organize
(2)       Bargain and take strike action
(3)       Potential adverse economic
(4)       Political effects
e.         These rights are subject of ILO conventions which have moral, not force unless supported by relevant national laws

5.      In an era of globalization when changes
a.      Division of labour place additional strain on the flexibility of national labour markets
b.      Governments equip workers with skills to take up new positions
c.       Move from declining to growing industries
d.      Labour market policies is to facilitate structural adjustment in an equitable manner

6.      Government support for union as follows:
a.        To organize, bargain and take strike action that concern will send wrong signals to MNEs
b.        Potential adverse economic and political effects, such as inflationary wage rises and challenges to state authority
c.         Responsibility for determining union coverage, bargaining and restricting the availability of strike action
d.        Tend to encourage enterprise or decentralized unionism
e.         Provides an independent mechanism for the constructive engagement of workers in decision making at organizational levels

(C)        Human resource development
1.      The provision of a skilled, dependable and creative labour force is a key factor affecting FDI and economic growth
2.      Vocational training that open to governments, including
a.        Collaboration with large companies
b.        Investment, particular industries
c.         Payroll levy/ training subsidy schemes
3.      Take bolder and more comprehensive approach to human resource development
a.        Covered recruitment policy
b.        Job design
c.         Skill formation
d.        Training
e.         Unionization
f.          Worker-management cooperation schemes

(D)       Public services and globalization
1.      Government policy:
a.      Regarding the extent of family provision
b.      The balance between income transfers for temporary alleviation of hardship
c.       More permanent support
d.      Determine the funding of unemployment benefits
e.       Severance pay

2.      Government faces problems:
a.        Restructuring the public services to meet the challenge of globalization
b.        MNEs also concerned about “red tape” that delays implementation of policy or makes it more expensive

3.      The narrow and reactive role
a.      Labour or human resource ministries currently
b.      Seeking to work more actively with development
c.       Finance ministries to generate development options
d.      Coordinate and implement coherent public policies

4.      The public sector is beginning to learn from private sector organizations
a.      HR strategies to increase motivation and efficiency
b.      Being ‘poorly motivated’ and ‘unproductive’
c.       Employment practices
(1)   Selection processes based on informal criteria
(2)   Low pay
(3)   Rigidly defined jobs
(4)   Promotion by seniority have exacerbated
d.      Beginning to learn from private sector organizations that use a variety of HR strategies to increase motivation and efficiency
e.       Use of work teams, delegation of authority and decentralized bargaining


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